Privacy policy
Privacy Policy
Effective date: 2025-02-04
Last updated: 2025-08-12
1. Introduction
This Privacy Policy describes how Yumei日本 ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our Site.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us:
Email:
Business@yumeinihon.com
Mailing Address:
212-0012, Kanagawa, Kawasaki, Nakasaiwaicho 3-31-2, DAIKYO KENKI KAWASAKI BLDG. 7F-25 Japan
This Privacy Policy is governed by the laws of Japan. For residents of the EU/EEA or other jurisdictions with specific privacy laws, we comply with applicable regulations, including GDPR and CCPA, as outlined below.
3. Personal Information We Collect
We collect information to operate our business, fulfill orders, provide customer support, and improve your experience.
a) Device Information
Purpose: Load the Site accurately, perform analytics, detect fraud.
Collected Automatically: IP address, browser type, device type, operating system, time zone, cookie identifiers, pages viewed, and interactions.
Source: Cookies, log files, pixels, tags.
Shared With: Shopify and analytics providers.
b) Order Information
Purpose: Process orders, arrange shipping, issue invoices, handle returns or claims, detect fraudulent transactions.
Collected From You: Name, billing/shipping address, payment information, email, phone number.
Shared With: Payment processors (e.g., PayPal, credit card providers), shipping carriers (e.g., FedEx, Japan Post, DHL, UPS), fraud prevention services.
c) Customer Support Information
Purpose: Respond to inquiries, resolve issues.
Shared With: Relevant service providers when necessary to resolve your request.
4. Proof of Delivery & Fraud Prevention
When shipping your order, we may receive and store Proof of Delivery from carriers, which can include:
Delivery signatures
Delivery location notes (e.g., “Left at gate/door”)
Geo-location data from the carrier
Delivery confirmation photos
These records are considered valid proof that your order was delivered and may be used to resolve disputes.
5. Minors
Our Site is not intended for anyone under the age of 13. We do not knowingly collect personal data from minors. If you believe a minor has provided us with their data, contact us for deletion.
6. Sharing of Personal Information
We may share your personal information with third parties strictly for business purposes:
E-commerce platform: Shopify (store hosting, checkout, analytics)
Payment processors: PayPal, credit card providers, and other gateways
Shipping & logistics providers: FedEx, Japan Post, DHL, UPS, and others used to fulfill orders
Fraud prevention services
Legal compliance: Government authorities if required by law
We do not sell your personal data.
7. Lawful Basis for Processing (GDPR)
If you are in the EEA, we process your personal data under the following lawful bases:
Your consent
Contract performance (to fulfill your order)
Legal obligations
Legitimate interests (e.g., fraud prevention, business analytics)
8. Data Retention
We retain order-related personal data for at least 2 years after your last purchase or account activity.
Certain records (e.g., invoices) may be retained for up to 7 years to comply with Japanese tax and accounting laws.
Once retention periods expire, data will be securely deleted.
9. Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:
Access the personal data we hold about you
Request correction, deletion, or transfer of your data
Object to certain processing activities
File a complaint with your data protection authority
To exercise your rights, contact us at the email above.
10. Cookies
We use cookies and similar tracking technologies for site functionality, analytics, and fraud prevention.
For a full list of cookies set by Shopify, visit: https://www.shopify.com/legal/cookies
You may disable cookies in your browser settings, but some site functions may not work properly.
11. Do Not Track
We do not respond to "Do Not Track" signals because there is no consistent industry standard for doing so.
12. Changes
We may update this Privacy Policy at any time to reflect operational, legal, or regulatory changes.
The updated date will be shown at the top of this page.
13. Complaints
If you believe your privacy rights have been violated, contact us first.
If you are not satisfied with our response, you may lodge a complaint with your relevant data protection authority.